FAQs
EVERYTHING YOU NEED TO KNOW ABOUT GYM RAT
Before you dive in, we’ve put together the most common questions our community asks—so you can shop with confidence, train in style, and stay informed. From shipping and sizing to our mission and materials, it’s all here.
We believe in keeping things transparent, simple, and supportive—just like our gear. Whether you're a new customer or a loyal Gym Rat, this page is here to make your experience smooth from start to finish.
How can we help you?
Frequently asked questions
Gym Rat Brothers is a gym clothing brand that provides high-quality, stylish fitness apparel for men. Our women’s line, Gym Rat Sisters, is tailored to female gym-goers and fitness enthusiasts. Together, we’re more than a clothing brand—we’re a lifestyle focused on strength, confidence, and giving back to the community.
We offer a range of gym clothing, including t-shirts, shorts, hoodies, joggers, leggings, and tops. Every product is designed with comfort, performance, and style in mind.
Our clothing is made from premium fabrics and designed with both functionality and fashion in mind. We partner with ethical manufacturers to ensure the highest standards of quality.
We offer a wide range of sizes from S to XXXL. However, please note that some styles may have different size ranges. You can check our size guide on each product page to find the perfect fit.
Currently, we ship only within the UK. However, we plan to expand to Europe in the near future. Stay tuned for updates!
Orders within the UK typically take 3–5 business days. We ship exclusively with DPD to ensure reliable and timely delivery. Once your order is shipped, you’ll receive a tracking number to follow your package.
We offer a 14-day return policy for unused, unworn items in their original condition. Returns are processed through DPD for convenience. If you’re not satisfied with your purchase, contact our customer service team, and we’ll assist with the return or exchange process.
We offer special discounts for NHS workers, students, and emergency services personnel. To apply, simply verify your status during checkout, and your discount will be applied.
For every item sold, we donate £1 to charities in need. Our mission is to support causes that uplift people mentally, physically, and financially.
You can reach our customer support team via email at contact@gymratbrothers.com. We handle all inquiries via email to ensure thorough responses.
Yes! Once your order is shipped, you’ll receive an email with a tracking number from DPD so you can follow your package until it arrives.
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We use high-quality, durable fabrics designed for comfort and performance. Each product description includes specific details about the materials used.
If you receive a damaged or incorrect item, contact our customer service team within 7 days of receiving your order. We’ll arrange for a replacement or return through DPD.
Currently, we do not offer custom or personalised options. However, we’re always exploring ways to expand our product range based on customer feedback.
We are committed to sustainability and ethical manufacturing practices. We strive to use eco-friendly materials and partner with manufacturers who prioritise fair labour practices.
Yes, each product includes specific care instructions to ensure its longevity. We generally recommend washing in cold water and air drying when possible.
We select charities that align with our mission of promoting health, well-being, and community support. Our aim is to make a positive impact on the lives of those in need.
If you need to change or cancel your order, contact us as soon as possible. We process orders quickly but will do our best to accommodate your request if it hasn’t been shipped yet.
We accept various payment methods, including major credit cards, PayPal, and other secure payment options.
Have you any question? We're ready to help.